Your New VoIP Phone System Is Calling

Crystal-Clear Calls and Advanced Features

Just the way you like. Our business VoIP cloud solutions leverage ESI phones. These cloud phone systems provide always-on reliability, crystal-clear call quality, and advanced features that are still simple to use and perform flawlessly.

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Extension Management

Assign, modify, and track extensions for every team member.

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Configuration Updates

We update your systems, minimizing vulnerabilities and enhancing performance.

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Message on Hold (MOH)

Transform wait time into a valuable business asset with custom messages.

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Auto Attendant Implementation

Ensure your callers are directed to the right department swiftly.

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Powerful Integration

Optimize workflows and achieve unprecedented synergy across your systems.



Extension Management

Assign, modify, and track extensions for every team member.



Configuration Updates

We update your systems, minimizing vulnerabilities and enhancing performance.



Message on Hold (MOH)

Transform wait time into a valuable business asset with custom messages.



Auto Attendant Implementation

Ensure your callers are directed to the right department swiftly.



Powerful Integration

Optimize workflows and achieve unprecedented synergy across your systems.

Testimonials

Hundreds of Happy Business Owners

Linda B.

Appointment made easily, arrival on time, work order detailed, efficient and in reasonable time frame, very respectful, and left no mess. All systems go on my new computer installed. The RCC team did a marvelous job. I recommend RCC to all my friends.

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Virginia

RCC Business IT did an outstanding job setting up the remote workplace capability for our business. Whenever I need them they respond quickly and professionally. Thanks RCC Business IT!

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Charles

I had my laptop go "Blue Screen" and in two days RCC had called me to stop in and review the configuration of my new comuter and verify that everything is exactly how I had it. Thanks for taking care of me RCC! Everything works great.

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Heidi

RCC Business IT provides monthly service and tech support for the company. Communication and customer service is top notch. Office staff is also friendly and always provides service with a smile!

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Elena T.

Recently we had a major server failure and we called RCC Business IT. I was amazed at the timely response. They had our server back up and running in a very reasonable amount of time. We appreciate their promptness in getting us back live.

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Our Trusted Vendors

ESI VOIP PHONES

Powerful, Simple Phones

DESKTOP PHONES

ESI ePhone 3™

The ESI ePhone 3™ is a sleek and easy-to-use desktop phone with 45 LED programmable feature keys and crisp HD audio for clear communications.

ESI ePhone X-1™

The ESI ePhone X-1™ is a highly functional desktop phone with a built-in sidecar to keep up to 106 programmable keys organized and beautifully displayed for easy accessibility.

ESI ePhone 4x™

The ESI ePhone 4x™ is equipped with a 4.3” color LCD display and 45 LED programmable feature keys to boost productivity amongst its users.

ESI ePhone 8™

The ESI ePhone 8™ has a modern design with a color touchscreen display and intuitive feature set that makes communicating easier than ever.

SOFTPHONES

Webphone™ (eCloud)

The ESI Webphone™ is perfect for the tech-savvy professionals who prefer taking calls straight from their laptops as opposed to phones with additional video conferencing tools.

eMobile for Desktop™ (eSIP)

ESI eMobile for Desktop™ is an applications for eSIP on-premise solutions that lets users utilize their computers for advanced communication objectives.

eTeams™ (eCloud)

ESI eTeams™ combines the advanced power of the ESI eCloud PBX™ solution with the robust communication features of Microsoft Teams endpoints.

HEADSETS

Headsets (Wired & Bluetooth)

A variety of professional headsets are available for use with our ESI ePhones and softphone applications.

MOBILITY APPS

ePhoneGO 2™ (eCloud)

Mobile applications have become more convenient for professionals than ever before. All the communication tools you need, now in the palm of your hand.

eMobile™ (eSIP)

Access all the necessary information directly from your smartphone with ESI eMobile™. Stay available for your clients in or out of the office.

Upgrade Your Phone System

Master your office communication with premium business cloud phone systems and voice solutions from one of Michigan’s top MSP providers.

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